Customer Testimonials
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Absolutely fabulous. Fast courteous excellent service!!!
They went above and beyond to get me what I wanted. The salesman and finance manager were professional and courteous! I would definitely recommend Classic Ford!
It was a great experience. Everyone was very helpful and friendly. I was very pleased with my experience.
Everyone was very kind and helpful. My appointment was on time and I did not wait long.
Jacquline Dickens was so so nice she was upfront about everything made my family laugh the whole time we was there and got us a nice suv thanks again if you ever go to ford of smithfield ask for her you wont be disapointed
Very professional and courteous, very prompt. I had a great experience for my first service and check up on my 2019 Ford Escape. Will be looking forward for future service.
I would like to express my appreciation to the service department of Classic Ford, especially to John and Brian. They were very nice in assisting me and solving my problem. Thanks again! Otis Williams
I’m new to the area and needed a Ford dealer. I chose Classic Ford and I am so glad I did. Their staff is very pleasant to work with and their work is impeccable. I highly recommend Classic Ford for all your service needs.
The customer service that we received from Jacqueline in sales and Mr. Capps in finance was top of the line. We would recommend Classic Ford to all of our friends and family.
One of the easiest process of buying a vehicle.Total professionals.I would definitely recommend Jackie Dickens & Classic Ford of Smithfield for all your car buying needs.
Management went the extra mile to get the best financing rate to help in getting an affordable payment. They also offered a great amount for my trade as well. The sales staff were also very friendly and helpful. I would recommend Classic Ford to anyone.
Best car dealership experience so far.
Our buying experience was very positive. Our salesman, Sam, was very knowledgeable on the truck we selected.
Very pleasant experience from the beginning until the end of our car purchase. Our salesman Kevin Merritt was very knowledgeable and never pushy! Very happy with the purchase of our 2021 Ford Expedition
They are outstanding at customer service in the service department. I would recommend them to anyone.
Classic Ford has always helped my family with cars when ever we needed one. They work with you and make your experience great. The people are great folks.
Everything went well, smooth service, not to a long await, everyone was nice and polite.
Guys were very nice and polite! They were very fast and completed job quickly! I am very happy and satisfied! Great group of guys! Thanks!
Overall things went well. I was a little frustrated by the delay in returning my phone call and requests for updates. They seemed very busy ALL the time. Which is good for business and good to see that others use their business. When I did talk with Staff they were pleasant and nice.
Brian was excellent to work with , he kept me updated on my repair. The dealership was very clean . I was very impressed by the shuttle back to my home , I didn’t have to wait at all , just walked out the service door and he was actually waiting on me.They took great care of my car and all the services. Great job to Classic Ford .
Sales rep was helpful and not pushy. Had what I wanted in stock. We’re willing to work on price somewhat
Sam went above and beyond helping us buy our new pickup. We would highly recommend Sam to anyone interested in buying a new Ford.
Jeff in sales was ABSOLUTELY AMAZING! He made sure we got exactly what we wanted and went above and beyond to deliver!
Excellent service. Always ready to help if at all possible. The only place I take my cars for service.
Brian was very helpful and answered all my questions. I was able to get in right away for an oil change.
Great experience. No pressure. I'm a Ford girl all the way!
Great service.
WE HAD A MAJOR ISSUE WITH SOME OF PAPER WORK WITH PURCHASE. WENT BACK TO CLASSIC AFTER FINDING THIS OUT AND THEY WERE VERY HELPFULL AT FIXING THE PROBLEM . THEY WENT ABOVE AND BEYOND TO SOLVE THE PROBLEM. I WOULD USE THEM AGAIN .
Pleasant group to work with, initially let the dealership know I was interested in their vehicle through their internet website and was promptly contacted. Got approved with Ford Credit online and went for a test drive was pleased with vehicle of my choice and proceeded to go into the purchase options available. All employees I was In contact were pleasant to deal with, from internet contact to salesperson all the way thru financing to the General Manager. Would highly recommend to do business with them, more personal contact than some of the super-sized dealerships I have dealt with previously
Friendly and prompt. Recommend their service
Great team! They listened to what we wanted and needed. They were personable and professional. Each team member went above and beyond! Shout out to Tyler and Bill. Amazing job! Thank you everyone at Classic Ford of Smithfield. I will definitely be back for business in the future.
Very good treatment and polite . Super nice and no problem of any kind. Will return again for vehicle service. Will call when I need a new car.
Broke down traveling from Florida to new jersey. Fixed me up and put the door in about 2 hours. Great service thank you again.
As usual- service scheduling and work were on time!!
Friendly and knowledgeable staff. They are courteous and helpful. Dealership is clean and well organized, staff is very customer oriented. They call to let you know if there is a problem and when your car is ready. Very happy with the experience.
It was an extraordinary experience from the time that we walked in until the last document was signed. Nice friendly atmosphere.
The sales woman was outstanding but I wish the time to close the deal didn't take so long.
The work I had done was good. People were friendly and very helpful. Job was done in a timely manner and I was well pleased with the work done.
Oil Change and the ford team was polite, fast and made me wanting to come back. Glad classic Ford is my home town dealer.
Great sales lady knew her vehicle. Great communicator, pleasant and great sense of humor very clean dealership. Have respect for their customers Would come back to use service department
Abriana went above and beyond for us to get our new F250. I would recommend her and Classic Ford of Smithfield to anyone looking fir a vehicle.
They did everything they could to make things work out best for us. They had our best interest in mind. Absolutely loved them! Ms Jackie was AMAZING!!
Buddy was terrific. Service was great!
Was greeted and treated with respect. Enjoyed my experience and was in and out fairly quickly with a deal I was pleased with. Everyone there was kind and polite and I would recommend anyone looking for a ford or an other vehicle to check out Classic Ford of Smithfield.
Friendly staff in the service department and easy to communicate with.
Limited selection
Staff at the service desk was polite and friendly. Thank you Classic Ford!
We had a great experience at Classic Ford in Smithfield. All of the staff that we interacted with were extremely professional, patience and very helpful with our needs. Thank you!!!
Easy process. The Works…
The service department was very attentive. They were able to work me in and gave me a ride back to work. The staff was very personable and the buildings were clean and neat.
The service team is very responsive and helpful. I called first thing in the morning to see if I could have my vehicle serviced (same day due to an issue I noticed on my way to work) and they were very accommodating. I will definitely be bringing my vehicle back in the future.
The service was very professional and it only took about 20 minutes to get my oil changed! Also, the price wasn't much more than doing it yourself! Great modern look inside with lots of different areas to rest or work while you wait. I would highly recommend Classic Ford!
I really appreciate the business and the customer service at Jim Kerr show to me very awesome that was my first time going to this dealership in Smithfield North Carolina I have heard negative things about the dealership but I’m a firm believer and not listening to gossip you find out for yourself and I did Thanks so much now I have two great ford dealerships to go to The one in Apex North Carolina and now I can add Smithfield North Carolina!!!
Today my visit was very quick and very pleasant . I am very satisfied Customer.
Great service and great staff for sure. Frank (internet sales) was great. Showed up at 9:30 am - Frank introduced me to Jeff Ribak and he had me taken care of quickly and efficiently. Great experience - highly recommend Classic Ford.
This is a very great place to do business with bought my car from here and get my service done. The people are amazing and a great uplifting atmosphere. Never have to wait too long and always on schedule with my appointments.
My truck stalled this morning in cracking. I call AAA when I got to work. The service personnel didn’t bring a battery to fit my F150 after I told them I wanted a new battery and even after I told them the make and model of my truck. I declined their service. I call my local Ford dealer which is Classic Ford in Smithfield NC. They informed me that they had the battery in stock that fit my truck. They greeted me at the door as I drove up several hours later. I only gave them my name when ...
They have knowledge and friendly staff .I recommend them to anyone that wants a great buying experience
Great people to work with, kept us in mind calling us until we found what we were looking for. Loved Jackie and Tabitha
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